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HELP CENTER / ARCHIVE

I received an error at checkout

This article is preserved from the former Printine retail and creator platform. Its instructions are historical, not a description of today’s B2B services. For current services, use the Developer Platform resources, designer resources, or support.

Trying to place an order and all of a sudden "an error occurred"?

Here are a few things you can check:

  • Did you enter your PayPal number correctly?
  • Does the billing address associated with your card match the billing address you entered at checkout?
  • Does the account you're using to pay with have sufficient funds?
  • If you're using a Gift Card, has it been verified?

If you've checked all of the above and you still get this error message, contact us for further assistance. (@support@printine.com)