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HELP CENTER / ARCHIVE

Why hasn't my tracking information updated yet?

This article is preserved from the former Printine retail and creator platform. Its instructions are historical, not a description of today’s B2B services. For current services, use the Developer Platform resources, designer resources, or support.

Tracking updates may be delayed for several reasons.

In some cases, carriers take time to scan packages into their system. International shipments may also experience delays due to customs processing or local logistics conditions.

If your tracking information has not updated after several days, please contact our support team for assistance.